Expert Support for Charity Leaders
Leading a charity requires versatility, resilience, and strategic thinking—but you don’t have to do it alone. At CharityShift Consulting, we provide practical, hands-on support to help charities navigate governance, operations, digital transformation, and leadership challenges.
Whether you need strategic consultancy, policy development, operational support, or a fractional COO service, we offer tailored, flexible solutions to help you focus on what matters most—delivering impact.
Strategy and Governance
Strong leadership, clear strategy, and good governance are the foundations of a thriving charity. At CharityShift Consulting, we help charity leaders build resilient, well-governed organisations with strategies that are practical, actionable, and aligned with their mission.
🔹 Strategy Development
A well-defined strategy or theory of change is essential for long-term impact, financial sustainability, and effective decision-making. We help charities:
✔ Develop or refresh strategic plans that align with their vision and values
✔ Create practical business plans that turn strategy into action
✔ Set clear goals and impact measurement frameworks
✔ Navigate organisational change and growth
🔹 Governance & Board Support
Good governance ensures accountability, legal compliance, and effective leadership. We work with charity boards and leadership teams to:
✔ Review and strengthen governance structures
✔ Provide trustee training and development
✔ Improve board effectiveness and engagement
✔ Support risk management and compliance
💡 Need strategic direction or governance support? Let’s talk.
Operational Efficiency
Running a charity is complex, and strong operational structures are key to long-term success. At CharityShift Consulting, we help charities streamline their processes, strengthen governance, and develop clear policies that improve efficiency and ensure compliance.
🔹 Policy & Process Development
Well-structured policies and processes ensure smooth operations, accountability, and regulatory compliance. We support charities with:
✔ Developing and reviewing policies tailored to your organisation’s needs
✔ Designing and documenting operational processes for consistency and efficiency
✔ Ensuring compliance with legal and governance requirements
✔ Risk management frameworks to safeguard your charity
🔹 Organisational Development & Change Management
As charities grow and adapt, managing change effectively is crucial. We help with:
✔ Restructuring teams and services to improve efficiency and sustainability
✔ Implementing new workflows and systems to streamline operations
✔ Improving decision-making structures for leadership and governance
✔ Supporting leadership transitions and succession planning
🔹 Financial Oversight & Funding Strategy
Charities need sound financial management to thrive. We provide:
✔ Budgeting and financial planning support
✔ Guidance on funding diversification and income generation
✔ Processes to improve financial oversight and reporting
💡 Need expert support to strengthen your charity’s operations? Let’s talk.
Digital and Communication
Digital & Communications Strategy for Charities
Strong digital systems and clear communication are essential for modern charities. At CharityShift Consulting, we help charities enhance their digital presence, streamline processes, and improve stakeholder engagement—ensuring they can reach the right people in the right way.
🔹 Digital Transformation & Systems Development
Many charities struggle with outdated or disconnected systems, leading to inefficiencies. We help:
✔ Assess and implement CRM and digital tools to improve workflows
✔ Develop digital strategies to support operations, fundraising, and volunteer management
✔ Introduce automation and process improvements to save time and resources
✔ Support with data protection, GDPR compliance, and risk management
🔹 Communications & Engagement
Good communication builds trust and strengthens relationships with stakeholders, funders, and beneficiaries. We support:
✔ Developing clear, consistent messaging for internal and external audiences
✔ Enhancing charity social media and marketing strategies
✔ Creating communication plans for impact reporting, donor engagement, and volunteer recruitment
✔ Supporting brand development to ensure consistency across all platforms
🔹 Fundraising & Digital Campaigns
A well-executed digital strategy can boost fundraising and awareness. We can help with:
✔ Digital fundraising strategy and donor engagement
✔ Optimising email campaigns and social media outreach
✔ Developing content strategies that align with your mission and goals
💡 Need help strengthening your charity’s digital and communication strategy? Let’s talk.
Part-Time Executive Support
Flexible, On-Demand Leadership & Operational Support
Charity leadership can be overwhelming—too many responsibilities, too little time. Not every organisation can afford a full-time COO, Operations Director, or senior operational support, but many need strategic and hands-on help to keep things running smoothly. That’s where CharityShift Consulting comes in.
We provide flexible, part-time executive support, acting as your right-hand person to help manage operations, governance, and strategy—without the commitment of hiring a full-time senior leader.
🔹 How It Works
✔ Fractional COO Support – Up to 0.4 FTE (2 days per week) to suit your organisation’s needs
✔ Project-Based Support – Blocks of time available for specific projects or to allow you time to work on a project yourself.
✔ Charged in Half-Day Units – Ensuring flexibility and affordability for charities of all sizes (units of one day or under are performed remotely).
🔹 What We Can Help With
✔ Project-Based Leadership Assistance – Stepping in when extra leadership capacity is needed for a specific project
✔ General Leadership Assistance - Someone to deal with the overflow of general 'stuff' to free you up for strategic opportunity
✔ Project-Based Leadership Assistance – Stepping in when extra leadership capacity is needed
💡 Need expert leadership support on a flexible basis? Let’s talk.
